{"id":1241,"date":"2022-12-22T01:09:40","date_gmt":"2022-12-22T01:09:40","guid":{"rendered":"https:\/\/skmg.com.au\/?page_id=1241"},"modified":"2026-01-25T06:58:05","modified_gmt":"2026-01-25T06:58:05","slug":"privacy","status":"publish","type":"page","link":"https:\/\/skmg.com.au\/zh\/privacy\/","title":{"rendered":"\u60a8\u7684\u9690\u79c1"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1241\" class=\"elementor elementor-1241\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7cdcf078 elementor-section-full_width elementor-section-height-min-height elementor-section-items-stretch elementor-section-content-middle elementor-section-height-default\" data-id=\"7cdcf078\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3ad98208\" data-id=\"3ad98208\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-555373a9 elementor-widget__width-initial elementor-absolute elementor-widget-tablet__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-spacer\" data-id=\"555373a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;motion_fx_translateX_effect&quot;:&quot;yes&quot;,&quot;motion_fx_translateX_direction&quot;:&quot;negative&quot;,&quot;motion_fx_translateX_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;0.5&quot;,&quot;sizes&quot;:[]},&quot;motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;],&quot;motion_fx_translateX_affectedRange&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:0,&quot;end&quot;:100}}}\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-71a9ce19 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"71a9ce19\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-3b8a92b0\" data-id=\"3b8a92b0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-93efaf9 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"93efaf9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_mobile&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">We recognise the importance of protecting the privacy and right of individuals in relation to their personal information.<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-47e5c017 elementor-widget__width-initial elementor-absolute elementor-widget-tablet__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-spacer\" data-id=\"47e5c017\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;motion_fx_translateX_effect&quot;:&quot;yes&quot;,&quot;motion_fx_translateX_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;0.8&quot;,&quot;sizes&quot;:[]},&quot;motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;],&quot;motion_fx_translateX_affectedRange&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:0,&quot;end&quot;:100}}}\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6564cdc4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6564cdc4\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-39ec7b3a\" data-id=\"39ec7b3a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-395facb7 elementor-widget elementor-widget-text-editor\" data-id=\"395facb7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>This Privacy Policy is to provide information to you, our patients, on how your personal information (which includes your Health Information) is collected and used within our Practice, and the circumstances in which we may share it with Third Parties.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8c262bf elementor-widget elementor-widget-text-editor\" data-id=\"8c262bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The purpose of this policy is to outline St Kilda Medical Group&#8217;s commitment to managing patient health information responsibly, securely, and in accordance with the Australian privacy legislation. We comply with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APP&#8217;s), and all the relevant state and territory laws relating to the management of health information<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6068c43 elementor-widget elementor-widget-heading\" data-id=\"6068c43\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Our Statement of Commitment<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a3ebdd elementor-widget elementor-widget-text-editor\" data-id=\"a3ebdd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The doctors and staff at St Kilda Medical Group are committed to giving you, our valued patient, quality care and service. All staff are trained in the appropriate handling of personal information by this practice. We protect your privacy and treat all patient information including health and financial details as private and confidential.<\/p><p>We have developed and documented a privacy policy according to current privacy laws.\u00a0<span style=\"background-color: var( --e-global-color-c15569b ); color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-size: var( --e-global-typography-text-font-size ); font-style: var( --e-global-typography-text-font-style ); font-weight: var( --e-global-typography-text-font-weight ); text-transform: var( --e-global-typography-text-text-transform );\">Doctors and staff of this practice abide by this privacy policy and understand that a policy breach is grounds for dismissal.\u00a0 All staff are trained in privacy, confidentiality, and the proper handling of health information.<\/span><\/p><p><span style=\"color: #ff6600;\"><span style=\"text-decoration: underline;\">Management of Privacy<\/span>\u00a0<\/span><\/p><p>Patient health information is collected, stored, and disclosed only as permitted under the Privacy Act 1988, the APPs, and other relevant laws.<\/p><p>Health information may be shared with other healthcare providers (e.g., specialists, hospitals, pharmacies) when required for patient care and with the patient\u2019s consent.<\/p><p>St Kilda Medical Group uses secure clinical software systems, including Best Practice software, to support safe and effective patient care. These systems may use document automation technologies to assist clinicians in preparing referral letters, care plans, medical reports, and other correspondence, helping ensure relevant and up-to-date medical information is accurately included. All documents are reviewed by a treating clinician before being finalised.<\/p><p>In some circumstances, consultations may be audio recorded, duplicated, or stored, including consultations conducted face-to-face, via telehealth, or remotely. Recordings are used only to assist in generating AI-assisted consultation notes and are not used for training, quality improvement, medico-legal purposes, or any other purpose. Patient consent is required before any recording and is documented in the medical record. Consent may be declined or withdrawn at any time without affecting the care provided.<\/p><p>All recordings and electronic records are treated as health information, stored securely, and accessed only by authorised personnel in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. All personal health information is treated as sensitive and protected with appropriate safeguards. The Practice Manager (Privacy Officer) is responsible for oversight of privacy, and all team members, contractors, and associated health professionals are required to comply with privacy and confidentiality obligations. Electronic records are stored in secure, password-protected systems, accessible only to authorised staff, and backed up regularly. Staff receive ongoing privacy and security training. In the event of a data breach, the Practice will contain the breach, assess its impact, notify affected patients and the Office of the Australian Information Commissioner (OAIC) if serious harm is likely, and review and strengthen security measures to prevent recurrence.<\/p><p><span style=\"background-color: var( --e-global-color-c15569b ); color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-size: var( --e-global-typography-text-font-size ); font-style: var( --e-global-typography-text-font-style ); font-weight: var( --e-global-typography-text-font-weight ); text-transform: var( --e-global-typography-text-text-transform );\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2df098d4 elementor-widget elementor-widget-heading\" data-id=\"2df098d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What is Your Personal Information?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-13124bb elementor-widget elementor-widget-text-editor\" data-id=\"13124bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>When used in this privacy policy, the term \u201cpersonal information\u201d has the meaning given to it in the Act. In general terms, it is any information that can be used to personally identify you. This may include your name, address, telephone number, email address and profession or occupation. If the information we collect personally identifies you, or you are reasonably identifiable from it, the information will be considered personal information. Our privacy policy covers all people who use our services or otherwise provide their personal information to us.<\/p><p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3d29b35 elementor-widget elementor-widget-heading\" data-id=\"3d29b35\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What Personal Information Do We Collect and Hold?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-535446d elementor-widget elementor-widget-text-editor\" data-id=\"535446d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong><em>Definition of a Patient Health Record<\/em><\/strong> &#8211; A patient health record is a confidential document that contains all information collected about a patient during their care at St Kilda Medical Group. This may include:<\/p><ul><li>your name, address and telephone number;<\/li><li>your age or date of birth;<\/li><li>your Medicare number, Veterans\u2019 Affairs number, Health Care Card number, health fund details or pension number;<\/li><li>current drugs or treatments used by you;<\/li><li>information relevant to your medical care, including but not limited to your previous and current medical history and your family medical history (where clinically relevant);<\/li><li>your ethnic background;<\/li><li>your profession, occupation or job title;<\/li><li>the name of any health service provider or medical specialist to whom you are referred, copies of any letters of referrals and copies of any reports back; and<\/li><li>any additional information relating to you that you provide to us directly through our representatives, medical health professionals providing services at or from our Clinic.<\/li><\/ul><div>\u00a0<\/div><p>We may also collect some information that is not personal information because it does not identify you or anyone else. For example, we may collect anonymous answers to surveys or aggregated information about how users use our website.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-53cb00a elementor-widget elementor-widget-heading\" data-id=\"53cb00a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Why and When is your Consent Necessary?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9b346be elementor-widget elementor-widget-text-editor\" data-id=\"9b346be\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>When you register as a patient of our practice, you provide consent for our GPs and practice staff to access and use your personal information so they can provide you with the best possible healthcare. Only staff who need to see your personal information will have access to it. If we need to use your information for anything else, we will seek additional consent from you to do this.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f1b2be1 elementor-widget elementor-widget-heading\" data-id=\"f1b2be1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How do We Collect your Personal Information?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-12dbb4d elementor-widget elementor-widget-text-editor\" data-id=\"12dbb4d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We collect your personal information directly from you unless it is unreasonable or impracticable to do so. When collecting personal information from you, we may collect it in ways including:<\/p><ul><li>by you completing one of our registration or patient information forms;<\/li><li>as disclosed by you during the course of a consultation at our Clinic<\/li><\/ul><div>\u00a0<\/div><p>We may also collect personal information from third parties including:<\/p><ul><li>information provided on your behalf with your consent;<\/li><li>from a health service provider who refers you to medical practitioners at our Clinic;<\/li><li>from health service providers to whom you are referred;<\/li><li>from your employer or prospective employer; or<\/li><li>from third party bodies such as law enforcement agencies and other government entities.<\/li><li>Information can also be collected through Electronic Transfer of Prescriptions (eTP), MyHealth Record and\/PCEHR system, e.g. via Shared Health Summary, Event Summary.<\/li><\/ul><p><span style=\"background-color: transparent; color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-style: var( --e-global-typography-text-font-style ); font-weight: var( --e-global-typography-text-font-weight ); text-transform: var( --e-global-typography-text-text-transform );\">\u00a0<\/span><\/p><p><span style=\"background-color: transparent; color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-style: var( --e-global-typography-text-font-style ); font-weight: var( --e-global-typography-text-font-weight ); text-transform: var( --e-global-typography-text-text-transform );\">We may also collect personal information when you send us an email, SMS or telephone us or by making an appointment online.<\/span><\/p><div>\u00a0<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-37e61d3 elementor-widget elementor-widget-heading\" data-id=\"37e61d3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Dealing With Us Anonymously<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d51f598 elementor-widget elementor-widget-text-editor\" data-id=\"d51f598\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>You have the right to deal with us anonymously or under a pseudonym unless it is impracticable for us to do so or unless we are required or authorised by law to only deal with identified individuals.<\/p><p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7423ba8 elementor-widget elementor-widget-heading\" data-id=\"7423ba8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What Happen if We Can't Collect Your Personal Information?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-26cc0fd elementor-widget elementor-widget-text-editor\" data-id=\"26cc0fd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If you do not provide us with the personal information described above, some or all of the following may happen:<\/p><ul><li>we may not be able to provide the requested services to you, either to the same standard or at all; or<\/li><li>your diagnosis and treatment may be inaccurate or incomplete.<\/li><\/ul><div>\u00a0<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2d23694 elementor-widget elementor-widget-heading\" data-id=\"2d23694\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">For what purposes do we Collect, hold, use and disclose your personal information?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4aa42a6 elementor-widget elementor-widget-text-editor\" data-id=\"4aa42a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We collect personal information about you so that we can perform our business activities and functions and to provide the best possible quality of service to you.<\/p><p>We collect, hold, use and disclose your personal information for the following purposes:<\/p><ul><li>to provide medical services and treatment to you, and to enable you to be attended by medical practitioners at our Clinic;<\/li><li>for administrative and billing purposes;<\/li><li>to update our records and keep your contact details up to date;<\/li><li>to process and respond to any complaint made by you;<\/li><li>to comply with any law, rule, regulation, lawful and binding determination, decision or direction of a regulator, or in co-operation with any governmental authority of any country;<\/li><li>for the purposes of data research and analysis including conducting clinical trials and proactive screenings and for the purpose of sending you direct marketing communications in relation to these;<\/li><li>for inclusion in a recall register to be advised of follow up visits and medical updates;<\/li><li>for the purpose of reporting back to your employer or prospective employer, their authorised representatives and their insurer in the case of a work-related consultation or service;<\/li><li>to answer enquiries and provide information or advice about existing and new products or services and all matters relevant to the services we provide to you;<\/li><\/ul><p>Your personal information will not be shared, sold, rented or disclosed other than as described in this Privacy Policy or as permitted under the Act.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-134e3ad elementor-widget elementor-widget-heading\" data-id=\"134e3ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">To whom may we disclose your information?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5898f98 elementor-widget elementor-widget-text-editor\" data-id=\"5898f98\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We may disclose your personal information to:<\/p><ul><li>our employees, our medical professionals and allied health practitioners who provide medical services to you at our Clinics for the purposes of operation of our business, fulfilling requests by you, and to otherwise provide products and services to you including, without limitation, web hosting providers, IT systems administrators, mailing houses, couriers, payment processors, data entry service providers, electronic network administrators, debt collectors, and professional advisors such as accountants, solicitors, business advisors and consultants;<\/li><li>suppliers and other third parties with whom we have commercial relationships, for business, marketing, and related purposes;<\/li><li>any organisation or person for any authorised purpose with your express consent.<\/li><\/ul><div>\u00a0<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-07f26c2 elementor-widget elementor-widget-heading\" data-id=\"07f26c2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Direct marketing material<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bbb6ddd elementor-widget elementor-widget-text-editor\" data-id=\"bbb6ddd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We may send you direct marketing communications and information about our products and services that we consider may be of interest to you. These communications may be sent in various forms, including mail, SMS, fax and email, in accordance with all applicable marketing laws, such as the Spam Act 2003 (Cth). If, in your dealings with us, you indicate a preference for a method of communication, we will endeavour to use that method whenever practical to do so. In addition, at any time you may opt-out of receiving marketing communications from us by contacting us or by using opt-out facilities provided in the marketing communications and we will then ensure that your name is removed from our mailing list.<\/p><p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ec0132 elementor-widget elementor-widget-heading\" data-id=\"7ec0132\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How can you access and correct your personal information?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-93d9eb5 elementor-widget elementor-widget-text-editor\" data-id=\"93d9eb5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>You may request access to any personal information we hold about you at any time by contacting us. We may request you provide a written and signed request for your information and may require you to confirm your identity. Where we hold information that you are entitled to access, we will try to provide you with suitable means of accessing it (for example, by mailing or emailing it to you). We may charge you a fee to cover our administrative and other reasonable costs in providing the information to you and, if so, the fees will be as advised from time to time. We will not charge for simply making the request and will not charge for making any corrections to your personal information.<\/p><p>There may be instances where we cannot grant you access to the personal information we hold; however, we will only do so in accordance with our rights and obligations under the Act. For example, we may need to refuse access if granting access would interfere with the privacy of others or if it would result in a breach of confidentiality. If that happens, we will give you written reasons for any refusal.<\/p><p>If you believe that personal information we hold about you is incorrect, incomplete or inaccurate, then you may send us a written request us to amend it, including the basis on which you are requesting the amendment. We will consider if the information requires amendment. If we do not agree that there are grounds for amendment then we will add a note to the personal information stating that you disagree with it.<\/p><p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-73a48fa elementor-widget elementor-widget-heading\" data-id=\"73a48fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What is the process for complaining about a breach of privacy?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a0257c8 elementor-widget elementor-widget-text-editor\" data-id=\"a0257c8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We take complaints and concerns regarding privacy seriously. If you believe that your privacy has been breached, please contact us in accordance with the arrangements set out below and provide details of the incident so that we can investigate it.<\/p><p>Our procedure for investigating and dealing with privacy breaches is for the incident or complaint to be dealt with at our clinic. You should express any privacy concerns in writing. The practice complies with the Notifiable Data Breaches Scheme and will notify affected patients and the Office of the Australian Information Commissioner (OAIC) if a serious data breach occurs.\u00a0 Please send requests to the Practice Manager \u2013 <a>admin@skmg.com.au<\/a>.<\/p><p>You may also contact the OAIC. Generally the OAIC will require you to give them time to respond before they investigate. For further information visit\u00a0<a href=\"http:\/\/www.oaic.gov.au\/\">www.oaic.gov.au<\/a>\u00a0or call OAIC on 1300 336 002.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ccf1267 elementor-widget elementor-widget-heading\" data-id=\"ccf1267\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Do we disclose your personal information to anyone outside of Australia?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-afa2ffd elementor-widget elementor-widget-text-editor\" data-id=\"afa2ffd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We will not share your personal information with anyone outside Australia (unless under special circumstances that are permitted by law) without your consent. We do not otherwise disclose your personal information to overseas recipients. In the event that we would like or are required to do so, we will obtain your consent.<\/p><p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a5a98e1 elementor-widget elementor-widget-heading\" data-id=\"a5a98e1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Data Security and Quality <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-524da03 elementor-widget elementor-widget-text-editor\" data-id=\"524da03\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>All due care will be taken to ensure the protection of patient privacy during the transfer, storage and use of personal health information.<\/p><p>As we ensure that your privacy always remains our utmost concern, Electronic Documents generated by our practice such as referrals, medical certificates, etc. utilise appropriate and secure document automation technologies.<\/p><p>Our Practice utilises a secure medical software system, which has a word processing application to generate documents as and when required. This word processing application has algorithms to automatically import strictly relevant medical information only, required for the patient and for the documentation. Our practice only uses the required demographic information on our referral letters.<\/p><p>The medical software has proper security authentication protocols with unique user credentials which can only be accessed by authorised Practice staff according to their roles and responsibilities.<\/p><p>Retention of medical records is for a minimum of 7 years from the date of last entry into the patient record unless the patient is a child in which case the record must be kept until the patient attains the age of 25 years of age.<\/p><p>The data within the practice management system is password protected. All the information is backed up daily to a server. Backups are routinely tested to ensure daily duplication processes are valid and retrievable.<\/p><p>Patient information collected and retained in our records for the purpose of providing quality health care will be complete, accurate, and up to date at the time of collection. Doctors are reminded to\u00a0review and update a patient\u2019s past medical history at least every three years, and more frequently where clinically indicated, to support safe, high-quality patient care.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1a31fe7 elementor-widget elementor-widget-heading\" data-id=\"1a31fe7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Links<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cb0e2c3 elementor-widget elementor-widget-text-editor\" data-id=\"cb0e2c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Our websites may contain links to other websites operated by third parties. We make no representations or warranties in relation to the privacy practices of any third party website and we are not responsible for the privacy policies or the content of any third party website. Third party websites are responsible for informing you about their own privacy practices.<\/p><p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d4ece3f elementor-widget elementor-widget-heading\" data-id=\"d4ece3f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Clinical Services<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e7d76ee elementor-widget elementor-widget-text-editor\" data-id=\"e7d76ee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We strive to provide accurate and individualised services to benefit your family, your workforce, and you.<\/p><p>We abide by strict government legislations in the delivery of our clinical services.\u00a0Please find answers below to common questions we get asked about our privacy, feedback, fees and more.<\/p><p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-72ffb0a elementor-widget elementor-widget-heading\" data-id=\"72ffb0a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Feedback<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4c5ba69 elementor-widget elementor-widget-text-editor\" data-id=\"4c5ba69\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If you have a problem, we would like to hear about it. We take concerns, suggestions and complaints seriously and will deal with any matters that come to us. All complaints will be followed up in writing, if requested.<\/p><p>Please refer to the privacy breach section on this page regarding privacy complaints. Please ask reception for a feedback form to provide feedback on the services you received within the clinic. Alternatively, you can contact the Health Ombudsman if you wish to remain anonymous.<\/p><p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8e6461b elementor-widget elementor-widget-heading\" data-id=\"8e6461b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Results management and privacy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b51c02 elementor-widget elementor-widget-text-editor\" data-id=\"6b51c02\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We have a policy to maintain the privacy of personal health information at all times. All health information is available only to the patient and authorised members of our staff. To obtain your results, our nurse will contact you for follow up when required. Our communication policy dictates we will not provide any personal information over the phone, or via electronic communications. We encourage patients to participate in decisions about their health care and advise to speak to one of our doctors for any queries or concerns.<\/p><p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-714409e elementor-widget elementor-widget-heading\" data-id=\"714409e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">contacting us<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-31db530 elementor-widget elementor-widget-text-editor\" data-id=\"31db530\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If you have any questions about this privacy policy, any concerns or a complaint regarding the treatment of your privacy or a possible breach of your privacy, please contact the Clinic. We will treat your requests or complaints confidentially. Our representative will contact you within a reasonable time after receipt of your complaint to discuss your concerns and outline options regarding how they may be resolved. We will aim to ensure that your complaint is resolved in a timely and appropriate manner.<\/p><p>St Kilda Medical Group<br \/>81 Grey Street<br \/>St Kilda Vic 3182<br \/><a href=\"mailto:admin@skmg.com.au\">admin@skmg.com.au<\/a><\/p><p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3a62266 elementor-widget elementor-widget-heading\" data-id=\"3a62266\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Changes to our privacy policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e638cbf elementor-widget elementor-widget-text-editor\" data-id=\"e638cbf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We may change this privacy policy from time to time. Any updated versions of this privacy policy will be posted on our website.<\/p><p>This privacy policy was last updated January 2026.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-58c665be\" data-id=\"58c665be\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3f60157 elementor-widget-mobile__width-auto elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"3f60157\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"fas fa-square\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2dfdad31 elementor-widget-mobile__width-auto elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"2dfdad31\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;motion_fx_devices&quot;:[&quot;desktop&quot;],&quot;motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;motion_fx_scale_effect&quot;:&quot;yes&quot;,&quot;motion_fx_scale_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;-3&quot;,&quot;sizes&quot;:[]},&quot;motion_fx_scale_direction&quot;:&quot;out-in&quot;,&quot;motion_fx_scale_range&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:20,&quot;end&quot;:80}}}\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"fas fa-square\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>We recognise the importance of protecting the privacy and right of individuals in relation to their personal information. This Privacy Policy is to provide information to you, our patients, on how your personal information (which includes your Health Information) is collected and used within our Practice, and the circumstances in which we may share it [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1241","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/skmg.com.au\/zh\/wp-json\/wp\/v2\/pages\/1241","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/skmg.com.au\/zh\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/skmg.com.au\/zh\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/skmg.com.au\/zh\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/skmg.com.au\/zh\/wp-json\/wp\/v2\/comments?post=1241"}],"version-history":[{"count":85,"href":"https:\/\/skmg.com.au\/zh\/wp-json\/wp\/v2\/pages\/1241\/revisions"}],"predecessor-version":[{"id":3755,"href":"https:\/\/skmg.com.au\/zh\/wp-json\/wp\/v2\/pages\/1241\/revisions\/3755"}],"wp:attachment":[{"href":"https:\/\/skmg.com.au\/zh\/wp-json\/wp\/v2\/media?parent=1241"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}